![]() I called at 5: 10 PM on a Monday, and they said they were closing at 5: 30 PM. I’m from Austin and have passed by Bob Larson’s hundreds of times and thought of them first. I just bought a new Casio from Amazon and it was way too big for my wrist. I’ll definitely be coming back in the future with any issues I might have with my watch and would wholeheartedly recommend them. I clearly didn’t know much about watches other than the random Googling I’d been doing to try and get myself up to speed, and I really appreciated that they were honest and really just trying to help - they could have taken my watch in for a $ 200 service and I wouldn’t have been the wiser, but instead took the time to give me more information. So I stopped by, turned out that it just needed to be demagnetized, and was done in about 30 seconds. He was very nice and informed me about the pricing of a cleaning, then went on to suggest that it might just need to be adjusted or demagnetized, which wouldn’t take long and they would do for free if that was the case (in the hopes of garnering future service). I received a phone call from a guy here about a half hour later. I sent out a few emails to some watch places about my automatic Tissot running fast, and asking about typical pricing for regular maintenance. I am that upset with them that I have spent all this time! Susan C Also, this is the very first review I have ever written. ![]() In closing I will say that I would not give this shop One star except I think that they might not include this without one. 00 and have it still not run correctly? It is still not running. Why would I want to have a watch serviced for $ 629. IT STOPPED RUNNING COMPLETELY ! At this point he told me that he never said that he replaced any parts he only serviced it. We were furious, took it back, were very scared that they had completely ruined my $ 7, 200. 00 check! After a day of wearing the watch and looking at it lose time, condensation formed on the inside of the face. After SIX months and 7 visits of his telling me that he had replaced the major parts and that the watch was working in the shop we gave him one last chance since they already had our $ 629. I am sure he just wanted me to believe him and go away. He raised his voice very loudly and was extremely rude and condescending on the phone. It was over a month until I could get Scott on the phone and then he told me that it still was a little slow and that was the best that he could do and that Rolexes run slow sometimes. My watch was running slow and I was told by Scott, the owner, that they would repair it and I would have it back in a couple of weeks. ![]() It was inscribed and very sentimental to me. My husband and I are so VERY disappointed with our experience at Old Timers Clock Shop! I brought a very expensive Rolex watch that I had received from a close friend as a wedding gift to the store. ![]() But, you must read before stepping into this shop. I know this has turned into a very long review. ![]()
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